Privacy Policy

Last Updated: 4th Nov 2024

1. Introduction

We are committed to protecting the personal data we collect from you when you use our website fergaldavismastering.com or our services. This privacy policy explains how our organisation collects, uses, and safeguards your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Topics Covered:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

3. What Data Do We Collect?

We collect the following types of data:

  • Personal Identification Information: name, email address, phone number, and billing information, which we may need for account creation, billing, or contacting you regarding our services.
  • Technical Data: IP address, browser type, operating system, and other technical information collected via cookies to help improve our website and services.
  • Audio Files: Audio files submitted by you for mastering purposes.

4. How Do We Collect Your Data?

We collect data through the following methods:

  • Directly from You: When you register, place an order, upload files, or communicate with us via email or customer surveys.
  • Automatically: When you use our website, data is collected via cookies and similar technologies. (For further details, please see the “Cookies” section.)

We may also receive information indirectly, such as through referral partners or third-party services used in conjunction with our website.

5. How Will We Use Your Data?

We use your data to:

  • Process Orders and Manage Accounts: To handle transactions, manage uploads, and track orders.
  • Provide and Improve Services: To deliver and enhance our mastering services and optimise our website based on user behaviour.
  • Marketing: If you have consented, we may send information about our services or promotions. (See “Marketing” below for details.)

We may share your data with trusted partners or service providers (such as payment processors) solely to facilitate our services.

6. How Do We Store Your Data?

Your data is securely stored in googleapis.com. We implement strict security measures to protect personal data from unauthorised access, alteration, and destruction.

We retain personal data for as long as necessary to provide our services or comply with legal obligations. After the retention period, we delete or anonymise your data.

7. Marketing

We do not share any of your data with other companies

8. Your Data Protection Rights

You have rights under the GDPR, including:

  • Right to Access: Request a copy of your data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your data, subject to certain conditions.
  • Right to Restrict Processing: Request limited use of your data in specific circumstances.
  • Right to Object: Object to data processing, especially for marketing.
  • Right to Data Portability: Request a transfer of your data to another organisation or directly to you.

9. Cookies

Cookies are small text files stored on your device to help improve user experience. We use cookies to remember your preferences, analyse usage patterns, and enhance functionality.

For more details on cookies, please visit allaboutcookies.org.

10. How Do We Use Cookies?

We use cookies for:

  • Functionality: To remember your preferences and personalise your experience.
  • Analytics and Performance: To understand how users interact with our website.
  • Advertising (if applicable): To provide relevant promotions based on your browsing behaviour.

11. What Types of Cookies Do We Use?

  • First-Party Cookies: Set by our website to remember your preferences.
  • Third-Party Cookies: From external services (like analytics or advertising) to track behaviour across different websites.

12. How to Manage Cookies

You can set your browser to not accept cookies or remove cookies at any time. However, some features of our website may not function properly without cookies.

13. Privacy Policies of Other Websites

Our website may link to other sites. This Privacy Policy applies only to our site, so please read the privacy policies of any linked websites.

14. Changes to Our Privacy Policy

We review our privacy policy regularly and post any updates on this page. This policy was last updated on 4th Nov 2024.

15. How to Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

16. How to Contact the Appropriate Authority

If you wish to report a complaint or feel that we have not addressed your concerns, you may contact your local Data Protection Authority.